About

About me

I am a passionate virtual assistant based in Kenya, dedicated to providing support to businesses and individuals. I provide solutions tailored to your needs.

Unlock your potential with my game-changing services - let me help you soar!

Welcome to carollevirtualservices.com!

I am an experienced virtual assistant dedicated to helping you manage your daily tasks and increase your productivity. My virtual assistant services are designed to provide you with the support you need, when you need it.

I am highly skilled in a wide range of tasks, including administrative support, customer service, social media management, email management, research, and more. I have the expertise and experience to handle any task you need help with.

When you work with me, you can expect personalized attention and support. I take the time to understand your unique needs and work closely with you to develop a customized plan that meets your specific requirements.

My virtual assistant services are flexible and affordable. I offer a variety of pricing options to suit different budgets and needs. Whether you need ongoing support or occasional assistance, I have a plan that will work for you.

At carollevirtualservices, I am committed to providing exceptional service and delivering results that exceed your expectations. Contact me today to learn more about how I can help you achieve your goals and take your business to the next level.

My Skills

I am committed to ongoing learning and professional development. I believe in the power of continuous education and am always seeking new skills and knowledge to better serve my clients

Communication skills
100%
Time management
100%
Attention to detail
100%
Organization
100%
Problem-solving
100%

Experience

2021-2022

Safaricom PLC

Customer service team leader

I was able to organize regular training sessions to enhance product knowledge, communication skills, and problem-solving abilities. This investment in employee development led to a more competent and confident team that could effectively handle customer inquiries. As a result, Customer complaint rates decreased significantly, demonstrating improved issue resolution and effective communication.

2018-2020

Safaricom PLC

customer service representative

I was able to successfully resolve complex customer issues, exceeding expectations, and leaving a lasting positive impression. This contributed to customer satisfaction, loyalty, and the overall success of the company.

Services